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The TTC- Driving to Change Customer Service Standards Featured

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It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.

Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.

I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.

As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.

As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”. 

I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.

Read 309276 times Last modified on Wednesday, 15 October 2014 23:07
Wednesday, 15 October 2014 23:00

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    If you are able to do a getup every single day, you shouldn’t have any bother wiping yourself and going to the store (after you wash your sunspotted hands).

    Leaning out and building endurance are each terrific endeavors, but what about
    getting that jack, that 70's massive, that swole look you may
    be going for (or for you women out there, than lean, curvaceous
    tone)? Issues modified, nevertheless, when Mouth said one thing out-of-line
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    For many, the sheer energy and effectiveness of those routines remain undiscovered.
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    Do any rep variations with the next dumbbell complexes you
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    drop your favorite complexes in the comments section under and, provided they
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    I’ll add them to the complicated database. Energy and velocity growth
    are fostered in a host of how, however the key throughout the board is to give attention to high quality.

    Rather, we're speaking about executing every rep at
    the absolute top of your ability and training your central nervous system to go off like an orchestrated fireworks display.
    As Joe Defranco talked about throughout a CPPS
    course that I took with him, this methodology of training builds up
    your "speed reserve" and your central nervous system's
    capability to hit all the right buttons at all
    the right instances.
    One Other conformer indicated the presence of greater than 2 DDK molecules,
    which might become recruited by way of Mcm4, Mcm2 and Cdc7 dimerization (Fig. 
    6c; swivel state D). Curiously, that is reminiscent of current single-molecule results, which indicated
    that up to six GINS turn out to be recruited to the MCM2-7 DH during helicase activation53.
    Compound workouts are great for novices as a end result of they work a number of muscles without delay
    and help build practical power. They also allow
    you to get a full-body workout in a shorter
    period of time. Isolation exercises target a
    single muscle group and are sometimes used to right
    muscle imbalances or rehabilitate after injuries. As a beginner, it’s useful to begin with compound movements and steadily incorporate isolation workouts into your routine.
    For instance, Ben Bruno’s Brutal Leg complicated calls for 10 front rack barbell lunges, 10 entrance squats, and 10 again squats.

    Standing tall, maintain your chest up and sink
    your hips back, earlier than bending your knees to
    drop your thighs till they're a minimal of parallel to the floor.

    Apart from a few lessons I jumped into at 98 Fitness Center
    (which were incredible, I’d highly suggest them) throughout a one week trial, these were
    the only exercises I did for pretty much
    four months straight. Then run again to the 1
    cone and reduce the reps by 2 every spherical till you’re down to
    2. This workout grew to become an almost-daily staple during lockdown as pals came to
    visit for an outside (or occasionally indoor) exercise with the dumbbells.

    The dumbbell squat press is basically a goblet squat with a Svend press added at the backside.
    Essentially it is a fowl canine from a plank place
    whereas holding onto dumbbells. The dumbbell overhead carry is a
    farmer’s carry with the dumbbells held up overhead.

    Since you will have to do each side, a whole-body complicated could be too lengthy.
    Jumping 50 is an excellent workout for people who use a skipping rope to kindle vital calories and
    elevate aerobic fitness. This WOD contains performing 50 leaping ropes at average to high depth, followed by
    a brief rest period. If you’re in search of challenging and
    efficient EMOM workouts, you’ve come to the best place.
    We’ve programmed this 4 minute tabata workout finisher
    utilizing four variations of the most effective full physique,
    bodyweight finisher, the burpee. The third train of the dumbbell advanced is the alternating
    dumbbell ahead lunge. The tabata exercise follows a 20 seconds of labor
    vs. 10 seconds of rest interval protocol, for a complete of 4 minutes.

    They may even increase your heart rate, maximizing fat loss as you build.
    As the halos will most likely be your weakest train, use that move to determine your coaching weight
    for the the rest of the complex. A complicated is a series of workout routines carried out
    back to again with none rest between every one. Before you say it,
    a complex is NOT the identical as a circuit as a end result of,
    for complexes, you use the identical coaching tool/weight for each train, and each move is designed to circulate into the following
    to create a logical, seamless sequence. The good news is
    there's an alternate training methodology that is designed to shred fat whereas maintaining and even rising
    muscle mass – strength coaching complexes. ⊕ After you’ve accomplished one set,
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    heart rate elevated.⊗ Repeat the complete advanced two to
    six times. Carry Out a warm-up set for every individual train to determine your five-rep max (5RM),
    the weight at which you'll carry out 5 repetitions but no extra, for every movement.


    Even though the weights are moving quicker, it’s necessary to complete every exercise with proper type.
    Perform one spherical of 5 reps. Try to rest
    as little as possible (or not at all) between exercises.
    This is brutally effective, especially as you start to improve the dumbbell weight.
    This is a bodyweight HiiT exercise, often involving some operating to and from
    numerous cones in between the bodyweight workouts.
    The routine can be accomplished in under 30 minutes, making it ideal for busy schedules.
    By focusing on depth and correct kind, this workout ensures you get probably the most out of your train time
    with out sacrificing effectiveness. Please note that whenever you
    see any troublesome workout routines, exchange them with
    different exercises that suit your fitness stage.
    It entails performing twenty totally different workouts, from body weight and resistance to compound
    and isolation. Mix any three compound actions and perform for minutes.

    Full all 5 reps of every exercise, then without resting or letting go of the weight,
    move directly into the subsequent train within the advanced.

    [newline]By holding on to the load for lengthy periods of time,
    your forearms, wrists, and palms might be tired after these complicated workouts.

    The primary lower body muscle tissue focused throughout a push press are the glutes (the prime movers of the quarter
    squat portion of this exercise), hamstrings,
    quads, and calves. The major higher body muscular tissues
    are the deltoids (prime mover of the overhead pressing motion), traps, forearms, and triceps.

    And like any full body dumbbell motion, the core and scapula stabilizers are labored to
    take care of stability and good posture. Most of these 
    are not simply easy compound exercises, they're actually full physique
    dumbbell workouts as they'll contain each the lower and
    upper body, appearing on multiple joints and focusing on a quantity of muscle groups.
    On that notice, we’ve put collectively 17 of the
    most effective full physique dumbbell exercises (meaning workouts that hit both the upper
    and decrease physique in one go) you could add
    to your workouts.
    The Tremendous Seven is a difficult WOD that includes performing a mix of the seven finest bodyweight and resistance workouts and repeating them seven occasions.
    These afterburn workouts are efficient and
    designed to be completed inside 45 minutes, utilizing simply dumbbells, barbells, and your body weight.
    After you full all of the reps of each exercise inside the complicated, you presumably
    can then put the load down and rest for the indicated time.

    Whereas there are body weight complexes, for lifters, complexes that use barbells,
    dumbbells, or kettlebells are often the most effective.
    That way, you have to use weights that are difficult sufficient to protect or construct muscle mass.

    You can even modify the load to replicate your current energy and fitness
    levels.
    In the above program, you'll pick a weight that you could perform for 10 reps on the DB Push Press and use the identical load
    for the whole complex sequence. This is why your physique burns fat lengthy after you finish your workout.
    You burn 5 calories for each liter of oxygen you breathe to recuperate, and growing your demand for O2 by doing dumbbell complexes will improve your
    fat-burning capability.
    You can use a complex as a "finisher" after your common workout or, when you prefer, as a brief standalone coaching session between your common exercises.
    The MD-(ATPγS) state III 3D-refined map suffered from conformational heterogeneity,
    significantly in areas corresponding to DDK. To alleviate this, we employed using multi-body refinement and adaptability analysis.
    These various structural states might mirror the coupling of DDK to Mcm4 through totally
    different interplay motifs or the monitoring of the kinase along the Mcm4
    tail to have the ability to attain alternative websites for
    phosphorylation. Furthermore, this binding mode involving multiple interplay websites is probably important for
    supporting the eventual release of the kinase from the helicase complex.

    This is tough and awkward to handle and provides a lot of additional work into the complicated.
    Nonetheless, because of the excessive amount of fatigue
    involved in complexes, you must program them very neatly.
    Mike Boyle explains some of his philosophies on the topic within the video above.

    Here are some extra suggestions to bear in mind when creating complexes.

    Moreover, we crosslinked the advanced immediately after release from the magnetic beads.
    This process fixes complexes at a really early time level and stops DNA sliding out
    of the MCM2-7 DH, but results in a barely
    larger level of protein aggregation and subsequently a lower focus
    of the ultimate complex. Due to the low particle quantity, the resolution of the
    map was restricted to 9.1 Å, however, the MCM2-7 DH structure was
    almost equivalent to MD-(ATPγS) (Supplementary Figs. 9 and 10).
    Therefore, the MD-(ATP) DNA construction strongly suggests that the MD-(ATPγS) structure
    reflects the true conformation of the DDK-MCM2-7 complex.
    Curiously, multibody evaluation of MD-(ATPγS) and MD–(ATP) revealed similar side-to-side and up-and-down actions of DDK.

    This pocket has a positive cost and will due to this fact symbolize a
    possible DNA binding site. Docking of double-stranded (ds) and
    fork DNA from the MCM2-7 DH45 and CMG57, respectively,
    indicate proximity to ds DNA (Supplementary Fig. 11b).
    This signifies that the positively charged surface
    could appeal to the ATPγS molecule, though it might also have
    a job in channelling ATP into the helicase motor.
    As we observed that the Dbf4 SCR area was cladding part of the cleft that strains the active side of Cdc7, we generated a mutant to address
    the particular operate of this area. We replaced Dbf4 aa 509–538 with a 30 aa glycine/serine
    linker sequence. The mutant was competent for Dbf4 autophosphorylation (Fig. 5a) and
    MCM2-7 phosphorylation (Fig. 5b), although we noticed adjustments in the phospho-shift of Dbf4 and Mcm4.

    And the plank to squat works your legs, glutes, low
    back and traps. There are other variations that you could try, corresponding to
    doing single arm overhead carries or up down overhead carries (with one pressed up overhead and the other dumbbell
    within the starting press place up by your shoulder). The primary muscular tissues worked are your hamstrings, quads, glutes, calves, spinal
    erectors, traps, shoulders, and biceps, and basically all other muscles
    are working to stabilize the motion. The dumbbell burpee
    is definitely a sophisticated exercises because the bodyweight burpee alone is killer.

    Being that it is a single leg, single arm unilateral movement, it
    is also going to significantly contain core and back
    energy for stability and posture. One of the great things about all of
    those workouts is you could put collectively a quick,
    effective exercise really easily by stringing them together.

    The calculated weight may appear deceptively gentle, but as a result of this is a exercise performed with out relaxation, be assured it
    won’t really feel gentle by the end of 1 full complex.

    The deadlift and squat are arguably some of the most
    important movements in any weight coaching program. Not solely will they strengthen your legs and glutes, but
    they challenge you to take care of good posture while maintaining your
    core engaged, says Colleen Fotsch, Reebok coach and CrossFit coach.
    If you want a concluding dumbbell train to complete you off, strive carrying a heavy dumbbell on your side, and a light-weight one straight overhead (50 pounds and 20 pounds are a great instance for sake of reference).

    The key to getting began is to first establish the areas that need to be brought
    up to speed. Stability and asymmetry are both factors that
    can be improved to make huge improvements in athletic
    improvement, particularly throughout the realm of damage prevention. Barry Sanders used
    to juke and shuffle so properly that his coach, Wayne Fontes, truly thought-about custom-tailoring a pair of game time MC Hammer pants for him.
    You’re not Barry Sanders, and no one might help you modify course in the center
    of a dead dash like he may, but some lateral lunges may hold you from blowing your MCL attempting.

    One Other trick you need to use to creep closer to your strength potential is to finish complexes
    that characteristic the getup. One of my 64 year old clients asked me how what she can do to ensure she’s always
    strong enough to take care of herself. I spent the next two weeks serving to her excellent
    the kettlebell Turkish getup, and prescribed a day by day dose.


    "The Russian twist is a superb rotational core exercise that targets the rectus abdominis and obliques," explains Horton. "However, the shoulders are put to work having to stabilize your supporting arm while the opposite is rowing. The abs are additionally key gamers, stabilizing the physique when you primarily hold a plank place." If you are new to any of these workouts, watch the video under for an indication of
    each one, or scroll down for written explainers.
    This workout will present for a reasonably full growth stimulus.

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