It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.
Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.
I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.
As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.
As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”.
I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.
The TTC- Driving to Change Customer Service Standards Featured
-
font size
decrease font size
increase font size
Latest from Intern
22710 comments
-
Comment Link
Wednesday, 10 July 2024 05:35
Chrischedy
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
last news about mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe
mbappe -
Comment Link
Wednesday, 10 July 2024 05:29
GradyGap
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
last news about khvicha kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
a href=http://spottydog06.damienwoods.oldiestation.es/php.php?a=kvaratskhelia
kvaratskhelia
kvaratskhelia -
Comment Link
Wednesday, 10 July 2024 05:14
Davidtieve
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
last news about lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski -
Comment Link
Wednesday, 10 July 2024 04:53
GradyGap
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
a href=http://www.bnsud.com/files/phpinfo.php?a%5B%5D=kvaratskhelia
kvaratskhelia
kvaratskhelia
last news about khvicha kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia -
Comment Link
Wednesday, 10 July 2024 04:45
GradyGap
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
last news about khvicha kvaratskhelia
kvaratskhelia
kvaratskhelia
a href=http://am.h10.ru/test.php?a%5B%5D=kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia
kvaratskhelia -
Comment Link
Wednesday, 10 July 2024 04:39
Davidtieve
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
last news about lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski -
Comment Link
Wednesday, 10 July 2024 04:35
Davidtieve
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
last news about lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski
lewandowski -
Comment Link
Wednesday, 10 July 2024 03:04
Josephdug
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
last news about muller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller
mueller -
Comment Link
Wednesday, 10 July 2024 01:29
เว็บคาสิโนออนไลน์ที่มีเกมให้เลือกเล่นครบวงจร ทั้งเกมคาสิโนคลาสสิก เกมสล็อต และเกมกีฬาอีสปอร์ต
สวัสดีค่ะ! AE Casino เป็นเว็บไซต์ที่มีเกมคาสิโนออนไลน์ที่น่าสนใจมากมายสำหรับผู้เล่นทุกคนในทุกวัยทุกเพศ ทั้งคาสิโนสด, สล็อตออนไลน์, และเกมโป๊กเกอร์ออนไลน์ คุณสามารถเข้าเล่นเกมได้ทุกที่ทุกเวลาผ่านทางอุปกรณ์สมาร์ทโฟนหรือPC
นอกจากนี้ AE Casino ยังมีโปรโมชั่นและโบนัสมากมายเพื่อเพิ่มโอกาสในการชนะเล่นเกมอีกด้วย สำหรับใครที่ชื่นชอบเสี่ยงโชคและคาสิโนออนไลน์
AE Gaming เป็นเว็บไซต์ที่คุณไม่ควรพลาดเลยค่ะ!
ลองเข้าไปเล่นกันดูได้เลย! -
Comment Link
Wednesday, 10 July 2024 01:04
ChesterImpam
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
a href=http://www.zonums.com/epanet/test_db.php?a=ousman
ousman
ousman
ousman
ousman
ousman
ousman
last ousman news here!
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman
ousman