It's been awhile since I have boarded a TTC bus at Finch Avenue and Weston Road, but this is where I met one of the best bus drivers that I have ever come across.
Many Torontonians will jump at the chance to complain about the TTC and it's employees, but I have nothing but praise for this particular bus driver. He wowed me with his level of professionalism from the moment I stepped onto the bus. Not only that, but he groomed himself very well and he created an aura that would welcome passengers onto the bus. Simply put, he was the poster child of the ideal TTC driver.
I'm quite new to Toronto and I am not extremely familiar with various TTC routes around the city, so I guess I wore a very confused look on my face as I approached his bus. The bus driver looked at me and asked, “Where exactly are you going? I noticed you’re a little bit undecided whether or not to ride this bus.”, to which I replied, “Scarborough, Duncan Mills to be specific,”. “In that case you can ride with me to York Mills Station and from there you will join another bus to your final destination.”, he advised. While he sat there, waiting for a couple of minutes to leave, he struck up a conversation with me where we discussed a couple world affairs, social issues, sports, and even my past on how I found myself in Toronto.
As the bus departed the station, I took my seat and I began to think that this bus driver was quite the rare gem. I watched him as he would smile and greet commuters as they entered and exited the vehicle. His smile was so infectious that some passengers acknowledged and commended it. I even heard one elderly lady say “You make my day, driver!”, as he lowered the bus so she could get off at her stop with ease.
As we pulled into York Mills Station, he made sure to point me into the right direction. From here, I knew exactly which bus I would have to take in order to get to my final destination and I was very thankful. As I turned around to wave goodbye, he sent me off by saying, “Have a great day and you be careful!”.
I know that I was doing something quite mundane and routine, but I really began to ponder what a difference quality customer service makes to a business, be it private, public or charity. This bus driver emulated a positive customer service experience and he truly makes me look at the TTC in a different light. This just goes to show how far a little kindness can go to make a customer’s day and leave a lasting impression.
The TTC- Driving to Change Customer Service Standards Featured
-
font size
decrease font size
increase font size
Latest from Intern
21864 comments
-
Comment Link
Tuesday, 22 October 2024 16:09
Damonvah
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
last news about sweet bonanza casino
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru -
Comment Link
Tuesday, 22 October 2024 16:00
Damonvah
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
last news about sweet bonanza casino
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru -
Comment Link
Tuesday, 22 October 2024 13:22
Damonvah
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
last news about sweet bonanza casino
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru -
Comment Link
Tuesday, 22 October 2024 13:00
Damonvah
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
last news about sweet bonanza casino
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru
sweet-bonanza-casino-play.ru -
Comment Link
Tuesday, 22 October 2024 12:56
Michaelbib
http://www.lukamodricar.biz
last news about luka modric
http://lukamodricar.biz -
Comment Link
Tuesday, 22 October 2024 12:35
Stevensmima
https://ngolo-kante-ar.biz
last news about ngolo kante
ngolo-kante-ar.biz -
Comment Link
Tuesday, 22 October 2024 10:53
StevenHem
http://www.lukamodric-ar.biz
last news about luka modric
lukamodric-ar.biz -
Comment Link
Tuesday, 22 October 2024 09:53
DerrickIndem
http://ngolokante-ar.biz
last news about ngolo kante
ngolokante-ar.biz -
Comment Link
Tuesday, 22 October 2024 06:07
alcoplanet
Алкопланет и alcoplanet предлагают удобную и быструю доставку алкоголя. Позвонив по номеру +74993850909, вы сможете оформить заказ в любое время суток. Доставка доступна по всей Москве, что гарантирует оперативное получение заказов.
Если вам нужна круглосуточная доставка, Алкопланет — это идеальный выбор. Связавшись по +74993850909, вы сможете получить напитки в любое удобное время. Благодаря alcoplanet, вы можете наслаждаться качественным сервисом.
Алкопланет предлагает разнообразие алкогольных напитков с доставкой. С помощью +74993850909 можно быстро оформить заказ и получить его прямо к двери. Услуга alcoplanet гарантирует оперативную доставку по городу, что делает процесс максимально быстрым и простым. -
Comment Link
Tuesday, 22 October 2024 03:08
MauriceHen
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
last news about roberto firmino
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
a href=http://chsweb.clubhipico.cl/test/php/php_info.php?a%5B%5D=firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz
firminorobertoar.biz